The Best HOA Software at your Fingertips
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Security is our Top Priority at PayHOA
Rest assured, knowing your data is protected using the highest industry standards. Every decision we make has security at the forefront.
IntegrationsSecure DataDedicated Customer Support
Our HOA software integrations with best-in-class third-party companies were built to streamline the operations of associations of all sizes. The best part is that you will not have to create separate accounts or pay additional fees. It's all included.We designed our infrastructure with security in mind, and we're proud to be powered by Amazon Web Services (AWS). With data backups occurring every four hours across multiple geographic zones, your information is protected around the clock. Trust in the security of your data with PayHOA.Access to our US-based Customer Support Team is always FREE and unlimited. We are here to make sure you have the help you need for your association to excel.
Your Data Belongs to YouPersonal Account Manager
We recognize that your data is just that, yours. It will never be sold to any third party.Enjoy the personalized support of dedicated account managers who are intimately familiar with your association's needs and can provide tailored assistance.
Data ExportHelp Center
Easily export your data in CSV or PDF format at any time.Access a wealth of resources, tutorials, and articles in our community knowledge base to find answers to common questions and learn more about using PayHOA effectively.
Free Data Import and Mapping
Experience the ease of importing and mapping "Units," "Owners," and "Starting Balances" into our HOA software with our user-friendly tools, or let us do it for you.
No Setup Fees for Data or Bank Accounts
Enjoy a hassle-free start with our 'No Setup Fees' policy for your data and bank accounts. We believe in making your onboarding experience cost-effective and straightforward.
Online Payments
Mass Communications
Bank Connections
Banking As A Service
Secure Data Storage
Mass Mailing
Calendar Sync
Vendor Payments
User Roles & Permissions
Ensure the right people access the right information. PayHOA tailors user permissions to limit what users can see or modify. We allow you to customize access levels for board members or managers in each module.
Private & Protected Data
All data is encrypted in transit and at rest, using military-grade 256 bit encryption.
Two-step Verification (2FA)
PayHOA commits to an extra layer of security with two-factor authentication. Administrators can enable 2FA using either text messages or the Google Authenticator App.
Secure Payments
PayHOA prioritizes the security of your financial transactions. Our payment processing is powered by Stripe, a trusted leader in payment security. Stripe's commitment to compliance and protection means your transactions are handled with the utmost care.
Secure Card & Bank Data
PayHOA cannot access homeowners’ bank accounts or credit card information—that data is all stored in Stripe.
Secure Funds
No homeowner payments flow through any PayHOA bank accounts. Stripe routes all funds directly from the payor to the HOA’s bank account.
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Level 1 PCI Compliance
Your payments on PayHOA are processed through Stripe, which maintains Level 1 PCI Compliance, the highest standard available for secure payment processing.
SOC 1 & 2 Compliance
Stripe undergoes regular audits as part of their SOC 1 and SOC 2 compliance programs, ensuring your data and payments are handled in a secure and controlled environment.
Various Support Channels
Communicate with our Customer Support Team at your convenience and within your comfort zone by using chat, knowledge base, emails, phone calls, and one-on-one virtual meetings.
Free & Unlimited HOA Software Training
We're committed to your success, which is why we offer free and unlimited training for your leaders. This support is particularly crucial during leadership transitions, ensuring a seamless experience for both your team and ours.
Quick Response Time & Uptime
PayHOA continuously assesses our commitment to rapid response times and uninterrupted service with our performance metrics dashboard. We monitor our response times and system uptime, ensuring a reliable and efficient experience.
Video Tutorials & Articles
Over 100 videos and articles to guide you through every step. From beginners to experts, quickly find the help you need with our concise videos and articles whenever you need assistance.
Frequently Asked Questions
What is Plaid?
Plaid is a 3rd-party integration that seamlessly connects your bank accounts and automatically pulls transactions directly into your PayHOA ledger.
What is Stripe?
What is Payabli?
Does PayHOA integrate with my bank?
Does PayHOA sell our data to any third party companies?
Where is our data held at PayHOA?
What other softwares does PayHOA integrate with?
Does PayHOA integrate with Quickbooks?
Where is our data held at PayHOA?
PayHOA is based in the cloud, so we do not have any local servers in our offices. We use Amazon Web Services to store our platform, and this is where your data would be held. Our system is stored in two different AWS locations, in two different regions and is backed up every 2 hours.
Who can access our bank account information?
What level of security is the PayHOA site?
How often does the data backup?
Does PayHOA have a data recovery plan in the case of a mass outage?
Does PayHOA have two-step verification (2FA)?
How secure are our payments?
Who processes the payments on PayHOA?
What is the onboarding fee for PayHOA?
Free! We do not charge a fee for onboarding your association. We are happy to help you get started by importing your data or you can easily do it yourself.
