Improve HOA Community Management and Communication
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HOA Communication HubMailing, Made SimpleMessage BoardsWebsite Builder
Communication, engagement and transparency are key for the success of any HOA. Keep your owners and residents actively engaged using PayHOA’s mass communication tools. We offer many different channels for communication, so your messages will meet homeowners where they are. From sending a reminder about an event, a notification of a community project, or a warning in an emergency, we’ve got you covered.Save time, energy, and money for your association with our built-in mailing system.Use our message boards to keep open lines of communication with your homeowners. Ditch the listserv and create fluid, organized conversations with threads. Messages are viewable via email or in the homeowners’ portals.Build a fully functional, branded website for your association giving owners and outsiders a place to explore the ins and outs of your community.
All Broadcast Messages Are Free & UnlimitedMail Tracking
Reach your community whenever you need to without worrying about additional costs.Track USPS delivery status of all mail sent through the PayHOA platform.
Broadcast SchedulingCustom Branded Mail
Schedule communication broadcasts in advance to reach homeowners at the most convenient times.Maintain a professional community image with customized mail.
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Easily Send Emails to Your Homeowners
Send a branded email to the entire community or a selected group. Track deliveries, opens, and clicks from a broadcast dashboard.
Communication Log
A built-in paper trail for tracking all communication sent to every owner in the community allows you to see a complete communication history.
Reach Out with SMS Texts
Quickly connect with residents through mass text messaging for important updates and reminders.
Automated Phone Calls
Send an automated phone call to your owners to make announcements and send reminders. This is a great option if you are missing an email address.
Interactive Calendar
Create and post events on your calendar, invite your homeowners, automatically send reminders, and make people happy. Amenity reservations are coming soon!
Invoices
Mail invoices directly to your owners. All PayHOA invoices are sent USPS First Class Mail, are trackable, and include a perforated payment slip and return envelope.
Violation Letters
Send timely violation notices, so you can get your problems solved quickly.
Vendor Checks
Save yourself a stamp and a trip to the post office. Directly mail vendor checks with a click of a button.
Custom Documents
Mail letters, newsletters, welcome packets, or any custom document to your community with the confidence that it will arrive on time.
Bulletin Boards
Block out the noise with a bulletin board that prevents homeowners from responding to announcements. Keep the messaging clear by eliminating the worry of unnecessary comments.
Group Communication
Provide your board, committees, and groups a safe place to communicate and share ideas. The ARC committee and tennis club will love you!
Open Forums
Engage the entire community through an open forum. Allow for association-wide conversations about any topic affecting your organization, keeping owners informed and happy.
Keep Your Communication Private
Avoid public social media platforms and keep your neighborhood business private. Only homeowners with logins can view your communications.
Weebly-Powered Websites
Our Weebly integration allows you to build and design the website your association has always needed, directly through the PayHOA platform.
User-Friendly, Drag-And-Drop Tools
Create and update your website effortlessly with intuitive drag-and-drop functionality.
Custom Website Templates
Don’t worry about coming up with your own designs or starting from scratch. We’ve got you covered with our HOA-specific templates.
Branded Login Pages
Avoid confusion for homeowners by sending them to a branded, association-specific login page that will take them directly to their PayHOA portal.
Frequently Asked Questions
Can we mass communicate with the units/owners?
Yes! You can send mass emails, phone calls and text messages through PayHOA to the entire community and/or to groups of people within the association.
Do we get a custom email address?
What kinds of mass communication does PayHOA offer?
How much does it cost to send phone calls, text messages and emails?
Is there a limit on how many emails, calls and texts we can send?
Can we schedule mass communication to happen automatically in the future?
What is a good example of when we might want to send a mass text message and/or phone call?
Can we see if the homeowners open an email?
Does PayHOA keep a log of all communications sent through the system?
Can we send a message out to a group of people (not the entire community)?
How does the mailroom at PayHOA work?
Through your PayHOA portal, you can send mass or individual mailings directly to your homeowners. You will not have to worry about keeping printer ink and paper around. From the “Mailroom” you can send invoices, violations, billpay checks to vendors or any type of letter or packet to homeowners.
How much does it cost to send a letter?
Can we mail violation letters through PayHOA?
Does PayHOA track the status of a piece of mail that has gone out?
What kinds of documents can we mail out through PayHOA?
Is a copy of each mailing stored on a homeowner’s account/portal?
What if the owner has a different mailing address?
Is there an additional fee to use the message boards?
No! Message boards are included in your subscription price.
Can we have more than one message board?
Does PayHOA have an online bulletin board?
Can we limit who can participate on certain message boards?
Can our clubs use this to communicate with each other and schedule events?
What are some common examples of how HOAs use the message boards?
Do we have to use the website builder?
No! The website builder is an optional, add-on feature. We find that many HOAs can thrive without a front-facing website with the use of PayHOA.
