testimonial reviewer

James O.

Treasurer
company_size

11-50 employees

company_portfolio

Real estate

product_usage

Used < 2 years

5.0

Good service, but customer service slipping

Very, very good to start; not so good of late. Hopefully things will improve. Maybe Pay HOA is getting so large that they don't have time for little clients like us. I hope not. they were very good people.

Good price, great set up, easy once one understands how to use it, attractive interface for residents

I use to get timely responses to the few questions and requests I had. Great people, great heal. Lately, this statement is not true. I have a simple accounting statement request outstanding now for nine months. I have customer service requests in for over a month and no answers with hardly a response.