testimonial reviewer

Verified User in Non-Profit Organization Management

company_size

50 or fewer

company_portfolio

Small Business

4.5

PayHOA Review

Invoicing and accounting! We used other programs before which did fine for accounting and invoicing but since they were not made for an HOA we had to rig it to work the way we wanted. With PayHOA it did just what we needed with no finagling required.

We love the invoicing and payments features. They have made it easy to do our quarterly dues billing. We also like how it syncs with the bank account. This has been great because the HOA president uses bill pay through the bank and those payments show right up in PayHOA. Their customer service and support are quick to respond and resolve problems.

When we first started using it, there were issues getting the options for owners to pay their dues online. It was a bigger issue because we did not get a notice from PayHOA that there was a problem. It was only noticed when the funds were never deposited after 10 days. They were great to work with on fixing the problem and now it works. We also wish there were more options to customize invoices.