Unlimited custom templates
Use templates to save your work and resend to different homeowners. Trigger different templates by changing the status to automate the process
Custom statuses
Create custom statues like first notice, second notice, board hearing, etc. to meet your needs. When you change statues, you can also update the template and automatically notify the owner
Full reporting
Produce professional violation tracking reports to keep the committee and board informed on what is happening in the association
Violation mailer
If your bylaws require that violations be mailed, we have your back! Mail violations directly through PayHOA with delivery confirmation
Architectural requests
Allow homeowners to submit change requests online, and direct them to the correct committee for online approval, all on the request ticket
Maintenance requests
Owners can submit and track maintenance requests / work orders through their homeowner portal. They’ll receive updates as the work progresses
Custom request form builder
Ask whatever questions you want, require uploaded documents and send the requests to the right group of people. Use custom statues to track the progress
Threaded communications
Keep homeowner conversations organized and separate within each request form. Ensure the right committee or board members receive and respond to communicationse
Approval workflows
Designate approvers for each request and improve organization by keeping requests out of your inbox
Efficient reporting
Quickly and easily run reports on outstanding and completed requests for your committees and maintenance crew to review. All requests can be seen in one dashboard and Admins receive an email notification when anything changes
Secure storage
PayHOA ensures top-level security with data encryption at rest and in transit
Control access with permissions
Tailor access permissions for each document and folder. Share specific folders and documents with only designated individuals or select groups
Intuitive drag & drop interface
Simplify the process of organizing and managing your documents with an easy-to-use drag & drop interface.
Folder structure
Create a logical folder structure to categorize and group related documents.
Fully customizable surveys
Choose the appropriate question and answer type to fit the needs of the survey you are building
Anonymous polling
Need to keep votes a secret? We can help with optional anonymous surveys
Voting (coming soon)
Board elections can be complicated, involve mounds of paper ballots, and even have silly rules. Simplify your processes with our online voting module and get results fast.
Weighted Votes
Sometimes, votes carry more weight than others. Account for that by applying different voting weights based on percentages or flat numbers.
Vote by Owner or Household
Set up elections that meet the requirements of your bylaws. Allow for and count votes by person and/or by home.
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Paper and digital ballots
Take your voting completely online or have the option to mail ballots directly to homeowners
Proxy voting
Set up proxy voting for homeowners who cannot make the meeting or voting session
Online payments
Owners can pay online, see their account history, current balance and easily set up autopay. This puts everyone on cruise control
Easily contact Board Members or Property Managers
Homeowners have the ability to submit requests to the board, respond to violations and view shared documents all online, from anywhere
Community engagement
Homeowners can stay connected with their board and neighbors through message boards, surveys and a shared calendar
Customized Permissions
Customize the experience for board members, committee members and homeowners by allocating read and write permissions for each module and each person