HOA Management Made Easy with PayHOA

More and more homeowners associations are ditching their property management companies in favor of self-management. Considering the ways third-party management companies tend to create more problems than they solve—with vague communications and inconsistent maintenance all while steadily increasing their fees—you might be wondering why your HOA didn’t switch to a self-management approach sooner. 

But to truly enjoy all the benefits self-management has to offer, your board will need to be equipped with the right HOA management tool. Disparate spreadsheets and paper files are simply not enough to keep an HOA in working order, much less for it to truly thrive. You want to create less work for your presumably volunteer board, not more.

To achieve this, you’ll need a solution that can meet all of your community’s unique needs. With PayHOA as your homeowners association management software, your board can streamline every aspect of HOA management—from collecting dues to producing vendor contracts to tracking violation notices and more. 

But your board isn’t the only one who benefits when your community adopts PayHOA as its homeowners association management software. When your board is equipped with the right tools, you and your neighbors enjoy clearer communication, simplified processes, and more value, all at a significantly lower cost. 

PayHOA Benefits to Homeowners

Lower HOA Fees

HOA fees in the U.S. average around $300 per month. How much of those monthly payments actually go toward community improvement efforts, and how much go toward paying a property management company?  

One of the top reasons to choose PayHOA as your homeowners association management software is the relatively lower cost (compared to a management company). Depending on what your property management company was charging, this could save the association hundreds or even thousands of dollars per year, without sacrificing any value. 

But your neighborhood doesn’t need to be made up of hundreds or even dozens of homes in order to enjoy these cost savings. For communities with less than 50 homes, the fee to use PayHOA is $49-$59 per month.

Our transparent pricing structure breaks down the cost and features included at each tier, allowing you, your neighbors, and your homeowners association management team to have a clear and accurate understanding of the features your community is paying for.   

Not only will you and your neighbors save money, but the bulk of your dues will get invested back into your neighborhood through mutually beneficial services, such as the maintenance and improvement of the community’s landscaping or pool, for instance, rather than being flowing out of the community to a third-party property management company.  

Make and Accept HOA Payments 

PayHOA makes paying dues simple, flexible, and safe for homeowners. With PayHOA, you can submit and track your payments through the homeowner portal, which you can access from anywhere via your desktop, laptop, tablet, or phone. With our Level 1 PCI-Compliant payment processor, homeowners can have peace of mind when making easy, secure payments with a credit card, debit card, or ACH transfer. 

If you’re the type of person who likes to set up automatic payments so you don’t have to keep track of due dates and run the risk of incurring a late fee, PayHOA has you covered. Not only do you not have to stress about getting your payments in on time, but your HOA management board will also have the ability to set up early payment discounts to reward folks who get their payments in before the due date.

Folks who prefer to submit their dues via cash or check can still do so through a lock box or other physical drop-off system. These residents will still be able to track their previous payments in the homeowner portal, making it easy to stay organized and aligned with HOA management, decreasing the chance of any payment disputes.  

Improve HOA Communication

One of the primary reasons HOAs make the switch to self-management is to improve communication with homeowners. Since property managers aren’t members of the community themselves, they can’t be as in touch with what’s important to you and your neighbors. 

But your board still needs the right tools to make community-wide communication simple, organized, and effective. No one wants to be looped into a messy, confusing, never-ending email or text exchange with the entire neighborhood. 

PayHOA offers HOA management teams a myriad of effective ways to connect with the community, ensuring messages are delivered in a way your homeowners want to receive them. Through PayHOA’s communication hub, your homeowners association management board can: 

• Create email blasts for the entire community or a select group.
• Send SMS text messages.
• Make automated phone calls and leave voicemails. 

Both homeowners and HOA management can track communications, and can view a complete communication history should any questions or disputes arise regarding if or when a particular communication was sent/received.  

Additionally, your board can schedule broadcast messages, ensuring notifications are delivered at convenient times, increasing the chances they’ll be seen. Your community can even choose to create an interactive calendar where your board can post upcoming neighborhood events and automatically send related updates and reminders. 

By improving communication and transparency, you can stay better connected with your neighbors, increase attendance at community events, and generally improve neighborhood relations.

Track and Manage HOA Violations 

If you’ve lived in a community with an HOA for any length of time, you’re probably well aware of how quickly violation disputes can escalate. For this reason, enforcing community standards can be one of the most difficult aspects of taking your homeowners association management in-house. No one wants to be the bad guy, and manually tracking violations and related fines can quickly become disorganized, leading to disputes and tension among once-friendly neighbors. 

It’s important that your HOA board not only stay organized when it comes to assigning violations but that they communicate clearly and quickly when an alleged violation occurs. With PayHOA’s secure homeowner portal, homeowners can receive digital violation notices—with photo evidence attached—as well as physical notices via their mailbox. 

Homeowners can pay and track their violation fees directly in the homeowner portal, reducing any confusion or potential disputes over the violation itself or subsequent payments. With custom statuses, homeowners can clearly see what stage of the process their violation or related fine is in—from first notice to final warning to everything in between. 

Simplify Homeowner Association Management with PayHOA

Switching from a property management company to a self-management model can seem overwhelming at first, especially as a homeowner, but it doesn’t have to be. In fact, you and your neighbors can enjoy all the benefits of outsourcing your community management without the drawbacks, thus improving your neighborhood as well as making it more attractive to potential homebuyers. 

If you’re ready to improve your homeowners association management, try our software for free for 30 days. If you have additional questions or would like to see a personalized walk-through of the platform, schedule an exploratory call with one of our friendly representatives today.