Posts by Jesse Hitt

Key Takeaways The image of a volunteer HOA treasurer surrounded by envelopes, paper clips, and coffee stains is a stereotype for a reason. For many, managing homeowners’ association payments feels like a thankless, unpaid job rather than a fulfilling community leadership role. You likely stepped up to help your neighborhood because you care about where…

Key Takeaways Creating a homeowner portal for your HOA members is a challenge, but convincing them to actually use it can be especially frustrating.  You have spent weeks cleaning up your membership list, uploading governing documents, and fine-tuning your budget. You finally launched your new HOA management software, ready to reclaim your weekends from the…

Key Takeaways Nobody volunteers for an HOA role because they dream of reconciling bank statements after dinner. But for many associations, that’s exactly what financial leadership becomes: a rotating cast of well-intentioned neighbors trying to run a small business with paper checks, email threads, and a spreadsheet that only one person truly understands. In other…

Key Takeaways The Digital Balancing Act You likely stepped up to serve on your board because you wanted to help your neighborhood. You wanted to ensure the pool stayed clean, the landscaping looked sharp, and the property values remained stable (or even grew). You didn’t sign up to become a human bridge between five different…

Key Takeaways If you’ve ever watched an HOA group chat, email thread, or message board spiral late at night, you already know the pattern. One homeowner asks a simple question, another replies with half the story, and within minutes, you’re looking at a thread full of assumptions, frustration, and a few creative interpretations of the…

Key Takeaways What is Hybrid Community Management? HOAs have been pushed into an all-or-nothing choice for community association management. Boards have to decide whether to take on the heavy load of total self-management or accept the high cost and loss of autonomy that come with most traditional full-service property or association management companies. For many…

Key Takeaways The hidden cost of volunteer leadership No one signs up to manage an HOA expecting it to become a part-time job. But between chasing checks, fielding repeat questions, and reconciling accounts by hand, that’s exactly what happens. It’s digging through email threads to find a document you know exists somewhere. It’s explaining the…

Key Takeaways The Calendar Problem Nobody Signed Up For Most boards adopt HOA Software to reduce loose ends. They want one place for documents, dues, and announcements. But it’s not always the big stuff that bogs you down. What catches many communities off guard is that daily stress often comes from something smaller than budgets…