Reach every homeowner by email, text or phone call.
Message homeowners in just a few clicks with emails personalized by each owner’s name and balance. See who opened each email and find every message later on the unit’s record.
- From $49/mo, every feature included
- No credit card required
- Free data import
- Cancel anytime
4.7 stars from 1,000+ reviews on G2 and Capterra · 6,000+ communities
The Broadcast page in PayHOA for Maple Ridge HOA. A board member clicks New Email, selects all 128 units, writes “Pool opens Saturday” under a “Hi {first name},” greeting, keeps Send Now and sends it. A message says the emails are sending, and the Broadcast page shows the progress until all 128 emails are processed.
What’s included
Everything you need to keep homeowners in the loop.
Email, text or phone call
Pick the channel for each message: a branded email, a text, or an automated call read aloud to each owner.
No per-message fees
Emails, texts and calls are part of your subscription, with no charge per message.
On your schedule
Pick the date and time emails and calls go out, or send any message right away.
Know your message landed.
Every email shows whether it was delivered and opened, owner by owner. Texts and calls show delivery.
The right message for the right homeowners
Message the entire community, or just one building, the pool committee, or a single owner. Homeowners only hear about what affects them, so they pay attention when you reach out.
Add a personal touch to HOA emails
Greet every owner by name and include their balance or a payment link, so each email reads like a personal note, not a mass blast. Save your go-to messages as templates, and the next one takes seconds.
HOA texting for news that can’t wait.
A water main break or a broken front entrance gate? Text the owners it affects, and they’ll see it in seconds, wherever they are.
When it deserves a phone call
Some news deserves more than an email. PayHOA calls each owner, greets them by name, and reads your message aloud. Send it now, or schedule it for the evening before a meeting.
Every message on the record
Every email, text, call, and mailed letter is saved in one log and on each unit’s history. When a homeowner says they never got the notice, you’ll have proof of what went out and when.
Gable in Mass Communication
Gable, your community’s AI assistant, drafts announcements and schedules emails for you, and answers questions like who’s missing contact info. Nothing is sent until you approve it.
See what Gable does- Answers
“Who has no email on file?”
- Tasks
“Email the owners on Birch Court that the street is being repaved Thursday, and ask them to park elsewhere.”
- Tasks
“Schedule an email reminder about the annual meeting for 9 AM the Monday before.”
Questions about Mass Communication
Something else on your mind? Our US-based team is happy to walk you through it.
Talk to our teamEmail, text messages and automated phone calls. Each message goes out by the channel you pick, so for big news you can send an email and follow it with a text. New accounts can send once our team finishes account setup, usually within about 24 hours.
No. There are no per-message fees for emails, texts or phone calls. Mailed letters are different: postage applies when you mail through Mail Room.
Yes. Filter units by tag, or by owner tag, and select the ones you need, or pick owners one by one.
Yes, for emails and phone calls: pick a date and time, and you can cancel it from the Communications Log until it goes out. Texts are sent right away.
Yes. For every recipient you can see whether an email was delivered and opened, and how many times it was opened. Texts and calls show whether they were delivered.
Yes. The Communications Log keeps every email, text, call and mailed letter, and each unit and owner has their own communication history. Export filtered rows to CSV, or selected rows to PDF.
No. Emails are sent by PayHOA with your community’s name as the sender and your logo at the top (once you upload it), and replies go to the reply-to address you choose, like your board’s email.
Yes. Add events to your community calendar, and email the owners you choose about an event when you’re ready. You can also show your Google Calendar events in PayHOA.
