Your association’s data, protected at every step.

Every account can use two-factor sign-in, and custom permissions control who sees and changes what. Card numbers stay with Stripe, and your data is encrypted at rest and in transit.

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A PayHOA sign-in asks for additional verification. The board member picks the authenticator app, enters the six-digit code, trusts the browser and verifies. In PayHOA they edit Dana Whitfield’s permissions, add write access to Violation and save. The violation’s history then lists who changed its status and due date, and when.

What’s included

Specific controls, not a slogan.

  • Two-factor sign-in

    An authenticator app or a text message code, with recovery codes. Open to every account, homeowners included.

  • Custom permissions

    Choose, for each person or group, which modules they can view and which they can change.

  • Card numbers stay with Stripe

    Homeowners enter card details in Stripe’s secure form, and full card numbers go to Stripe, a PCI Service Provider Level 1 processor.

  • Encrypted and backed up

    Your data encrypted at rest and in transit, and your financial and member records backed up twice a day.

Two-factor authentication for every account

Turn on an authenticator app, like Google Authenticator, or a text message code. Save one-time recovery codes so a lost phone doesn’t lock you out, and trust your own browser for 30 days.

Turning two-factor off takes a current code, and PayHOA emails you when it happens. If you use it, resetting your password asks for your code too.

The right access for each person

Give each board member, committee member, or group read or write access module by module, from charges and transactions to violations and documents. Admins have full access. Management companies choose which staff see which communities.

Card numbers never touch PayHOA

Homeowners enter their card and bank details in Stripe’s secure payment form, and Stripe stores the card data. Full card numbers never touch PayHOA. Stripe is certified as a PCI Service Provider Level 1 and is audited every year under SOC 1 and SOC 2. Your association’s data in PayHOA is encrypted at rest and in transit.

Sign-in protections that run on their own

PayHOA signs you out after an hour of inactivity, with a warning first. Passwords need at least 10 characters with mixed case, a number, and a special character, and a password reset can’t reuse an old one. Ten failed sign-ins lock the account, and sign-in attempts from one address are rate-limited.

Your records, yours to export

Export transactions, payments, owners, reports, and more to CSV or PDF from the screens where you work. PayHOA runs on Amazon Web Services in the United States.

Gable, built into PayHOA

Gable follows your permissions

Gable, your community’s AI assistant, follows the module permissions of the person using it, and nothing Gable proposes goes through until that person approves it.

See what Gable does
  • Answers

    Gable’s answers follow your module permissions.

  • Tasks

    Gable can only propose changes in modules where you have write access, and it checks again when you approve.

  • Tasks

    Every change you approve in Gable is logged with who approved it and when.

Questions about PayHOA security

Something else on your mind? Our US-based team is happy to walk you through it.

Talk to our team

PayHOA runs in the cloud on Amazon Web Services (AWS), in the United States.

Yes. Anyone with a PayHOA login, including homeowners, can turn it on for their own account in Settings, with an authenticator app or text message codes, plus recovery codes.

Stripe processes homeowners’ online payments. Card numbers are entered in Stripe’s form and stored by Stripe, which is certified as a PCI Service Provider Level 1. PayHOA never sees full card numbers.

Your data in PayHOA is encrypted at rest and in transit, and custom permissions control who on your account sees and changes what. When homeowners add a bank account to pay, they enter it in Stripe’s payment form.

Your association’s financial and member records are backed up twice a day.

Yes. Set read or write access for each module, person by person or for a group, and make someone an admin only when they need full access.

Yes. Export your records to CSV or PDF from the transactions, payments, owners and reports screens, and more.

Homeowner card payments run entirely on Stripe, which is certified as a PCI Service Provider Level 1, and card numbers never reach PayHOA’s servers.