HOA request forms, handled online from start to finish.
Take architectural, maintenance, and general requests online, get them to the right approvers, and keep homeowners in the loop until the work is done.
- From $49/mo, every feature included
- No credit card required
- Free data import
- Cancel anytime
4.7 stars from 1,000+ reviews on G2 and Capterra · 6,000+ communities
The Request details page in PayHOA for a 6-foot cedar privacy fence request from Unit 14. The AI Assistant summarizes the request and notes that it complies with the architectural guidelines. Two of three approvers have approved; the third approves, and the count reaches 3 of 3. A board member sets the status to Approved and marks the request completed, and the homeowner is emailed.
What’s included
Email threads, paper forms, and filing cabinets, replaced by one place for every request.
Forms ready on day one
New associations start with architectural, maintenance, and general request forms. Edit them or build your own.
Approvals by the right people
Each request goes to the right person or committee.
Homeowners kept in the loop
Homeowners get updates as their request moves along.
History that stays with the home
Your board sees every past request, even after the home changes hands.
Customizable requests without the paperwork.
Build a form for any request your association needs, or start with the ones ready on day one. Homeowners submit from their portal, with plans and photos attached.
Approvals without the email chain
From architectural review to repairs, each request goes straight to the right person or committee, and everyone can see who’s approved and who hasn’t.
Every conversation in one place.
Questions, answers, and decisions stay with the request, so homeowners always know where things stand.
Clear visibility into every request.
From architectural changes to maintenance management with your vendors, every request is in one list, with a dashboard and exports for your committees.
Gable in Request Forms
Gable, your community’s AI assistant, summarizes each request, checks it against your governing documents, and drafts the reply. Nothing is sent or changed until you approve it.
See what Gable does- Answers
On every request, a summary and whether it follows your rules, quoting your governing documents when something conflicts.
- Tasks
“Remind the approvers who haven’t answered the fence request for Unit 14.”
- Autopilot
When a request comes in overnight, Gable drafts a reply and suggests a status, ready for you in the morning.
Questions about Request Forms
Something else on your mind? Our US-based team is happy to walk you through it.
Talk to our teamAny kind. New associations start with architectural, maintenance and general request forms, and you can edit them or build new ones with your own name, questions and statuses.
Yes. New associations start with an Architectural Request form. Homeowners submit their plans online, your approvers review them on the request, and the decision stays on the unit’s record.
Yes. Add a file upload question, and make it required if you need plans before a review. Homeowners can also add files to an open request later.
Yes. Choose the approvers for each form. They’re emailed when a request comes in and approve or reject right on the request, and you can see who has answered and send a reminder to anyone who hasn’t.
Yes. Homeowners submit maintenance requests from their portal. Turn on vendor assignment for the form, and you can pick the vendor doing the work on each request, with their contact details on the request.
Homeowners are emailed when they submit a request and when it’s completed or reopened. When you reply in the comments, you can email the homeowner with it, and they can follow every request from their portal.
Yes. Requests are saved on the unit, even when the home changes hands, and your board can see the full history.
Yes. The Requests dashboard shows each form’s requests by status, and the inbox shows what’s open and what needs attention. Export any form’s open, closed or all requests to CSV.
