HOA violation tracking, from the first notice to resolved.
Enforce your CC&Rs the same way for every homeowner. Send clear notices, follow up on time, and keep a full history of every violation.
- From $49/mo, every feature included
- No credit card required
- Free data import
- Cancel anytime
4.7 stars from 1,000+ reviews on G2 and Capterra · 6,000+ communities
The New Violation page in PayHOA for Maple Ridge HOA. A board member loads the “Trash cans visible from street” template for Unit 14, attaches a photo, turns on notifications for the owner and issues the violation. On the Violations list, the new violation shows the status Courtesy Warning. The board member changes it to Notice of Violation and emails the owner about the change.
What’s included
Everything you need to enforce your CC&Rs consistently.
No limit on violations
Issue as many violations as you need, to one unit or several at once.
Proof on every violation
Photos and files stay with each violation, so there’s no question about what was reported.
A process that’s yours
Notices and steps that match how your board already enforces.
Fines that don’t slip
Add a fine right from the violation, and it lands on the owner’s balance.
Consistent violation notices, every time.
Use your own wording and steps, from courtesy warning to final notice, so every owner gets the same letter on the same timeline.
Mailed notices, without the post office.
When your governing documents call for a mailed letter, PayHOA prints and mails it for you, with certified mail.
Homeowners can respond.
Owners see their violations in their portal and can reply with a photo of the fix, so you’re not chasing emails.
See what’s open at a glance.
Know what’s open and what’s past due, and give your board a clear report at every meeting.
Gable in Violations
Gable, your community’s AI assistant, drafts notices, suggests the next step when a homeowner replies, and answers questions about open violations. Nothing is sent or changed until you approve it.
See what Gable does- Answers
“Which violations are more than 30 days past their resolve-by date?”
- Tasks
“Send a courtesy notice to Units 12, 14 and 31 about trash cans left out after Tuesday’s pickup.”
- Autopilot
When a homeowner replies to a violation, Gable reads the reply and suggests the next status for you to approve.
Questions about HOA violation software
Something else on your mind? Our US-based team is happy to walk you through it.
Talk to our teamNo. Issue as many violations as you need, at no extra cost. The only cost is postage if you choose to mail a printed letter.
Yes. Once a violation is issued, create a fine from its page, as a one-time charge or a recurring one. The fine becomes a charge on the unit’s account, and PayHOA can email the invoice to the owner.
Yes. Mail one violation or several at once, and PayHOA prints and mails each letter by USPS. Postage is billed per letter, by mail class and page count. Certified and registered mail are available with first class for an extra fee, and you can track every letter in the Mail Room.
Yes. Name each status, pick a color and put them in the order your process follows. When you change a violation’s status, you can apply a different template and email the owner in the same step.
Yes. Pick every unit it applies to, and PayHOA creates a separate violation for each one, so each unit keeps its own record.
Yes. Homeowners see their violations in their owner portal, where they can leave a comment or attach a photo. Your team is emailed when they comment.
Yes. Your board sees every violation on a unit and in the community, with the activity on each one. A new owner only sees violations issued after they moved in.
Yes. The dashboard shows current and past-due violations at a glance. The Violations report lists open violations by date, with export to PDF or CSV, and you can filter the list by status, past-due age or tags and export it.
