Resale documents, without the board playing go-between.
Built right into PayHOA, resale packets are prepared from your records and reviewed by our team whenever a home sells or refinances, at no cost to your association.
- From $49/mo, every feature included
- No credit card required
- No cost to your association
- Cancel anytime
4.7 stars from 1,000+ reviews on G2 and Capterra · 6,000+ communities
The Resale Documents page in PayHOA for Maple Ridge HOA. A new resale order for Unit 18 arrives with its due date. The outstanding balance, violations, special assessments and current assessments are confirmed one by one, and all 13 required documents are in place. A board member submits the order for review; it moves to Ready for review and then to Completed, and the board is emailed.
What’s included
The resale process, with the paperwork and the phone calls taken off the board’s plate.
Zero cost
Resale packet fees are settled at closing as a document fee, so there’s no added expense for your association.
No heavy lifting
PayHOA fills in the relevant data from your records, and your board confirms it.
Professional service
Deliver a polished resale experience that rivals full-service management companies.
Peace of mind
Stay informed and in control with full visibility into every sale and ownership transfer.
No more playing middle person.
Title companies and realtors order resale packets through HomeWiseDocs, PayHOA’s resale partner, instead of calling your board. Each order arrives with the unit’s balance and violations already filled in, so you just confirm the details and add anything missing.
Every document, ready for every sale.
Keep your governing documents, budget, and insurance in one place, and they’re ready for every order. No more scrambling for paperwork each time a home sells.
A second set of eyes on every packet.
Our team reviews every packet before it’s delivered, so buyers and title companies get complete, accurate documents.
Made whole at closing.
Collect transfer fees, capital contributions, or unpaid dues at closing, so your HOA is made whole before the keys change hands.
Gable and resale documents
Gable, your community’s AI assistant, answers questions about your resale orders and the records behind them, so you can check on a sale without digging through pages of information.
See what Gable does- Answers
“Which resale orders are due this week, and what’s still missing on them?”
- Answers
“Does Unit 18 have any open violations or an unpaid balance?”
Questions about HOA resale documents and certificates
Something else on your mind? Our US-based team is happy to walk you through it.
Talk to our teamNothing. Title companies and lenders buy the resale documents, and the fee is charged at closing as a document fee.
A title company, lender or agent orders the documents through HomeWiseDocs, PayHOA’s resale partner. Your admins get an email, and the order appears in Resale Documents with the unit’s balance and violations filled in. Confirm those and the assessments, upload anything missing and submit the order for review. PayHOA’s team reviews it and marks it completed.
Yes. PayHOA’s team reviews every order before it’s completed, and emails you with details if an update or an extra file is needed.
Your governing documents (articles of incorporation, bylaws, CC&Rs, rules and regulations), the annual budget and financial statements, insurance declarations, meeting minutes, the reserve report, current litigation and your welcome packet, plus confirmation of the unit’s balance, violations and assessments. The documents required can vary from order to order.
Both come up when a home sells, and they’re often ordered together. An HOA estoppel certificate is a snapshot of the seller’s account. It confirms what’s owed in dues, fees, and special assessments, and whether there are open violations, so the title company knows what to collect at closing. Resale documents are the broader package for the buyer, like your CC&Rs, bylaws, budget, financials, and insurance. Names and requirements vary by state.
Yes. When you enroll, add the transfer fees or dues you want collected from new owners at closing, and the address where the payment should go. An unpaid balance can be marked as paid at closing on the order.
Yes. Every admin is emailed when a resale order comes in, gets a reminder two days before it’s due if it’s still in progress, and is emailed again when it’s completed.
Update them anytime in the Documentation tab of Resale Documents, like new minutes, financials or insurance declarations, so the next order uses the current versions.
Because most of your data, financials and documents are already in PayHOA, your association can usually be set up in a day or two. Occasionally PayHOA may reach out to the board for a missing document or report.
